FAQs - K&K Signature Club

You're automatically enrolled when you
place your first order at kollarzandkreazez.com. There's no extra sign-up needed—just shop, and you're in!

You can earn points in several ways:

• Every ₹1 spent = 0.2 points
• Referring friends
• Following and tagging us on social media
• Writing product reviews
• Celebrating your birthday or anniversary
• Bonus point events during sales

To redeem:

• Add products worth ₹2,499 or more to your cart
• At cart, use a minimum of 500 points (up to 1,500 max)
• 1 point = ₹1 off your order

Yes! You can combine loyalty points with
regular discount codes like welcome or festival offers. However, points cannot
be used with Buy 1 Get 1 offers or exclusive combos.

Yes. Your loyalty points are valid for 24
months from the day you earn them.

• If you return a product, the points
  earned from that order will be deducted
• If you used points for the purchase:

1. You’ll get a refund for the money
   paid
2. But the used points will not be
   returned

• Points are only awarded after delivery is confirmed

Yes, you can use a maximum of 1,500 points per order, and your cart must be at least ₹2,499.

No. Points are non-transferable, not
refundable, and cannot be redeemed for cash.

Simply log in to your account at kollarzandkreazez.com and view your “My Rewards” section to check your balance
and activity.

We’re happy to help:

• Email: info@kollarzandkreazez.com
• Call/WhatsApp: +91-79050 84570

All concerns related to the K&K
Signature Club will be addressed by our internal team. These matters are not
subject to legal action, and the decision of Kollarz and Kreazez is final and
binding.